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NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

FOR IMMEDIATE RELEASECONTACT: Compaq Hotline: (888) 302-7689
October 4, 2001 CPSC Contact: Scott Wolfson
Release # 02-002 (301) 504-0580 Ext. 1189

CPSC, Compaq Announce Recall of Notebook Computer AC Adapters

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Compaq Computer Corp., of Houston, Texas, is voluntarily recalling for replacement about 594,000 AC adapters* used with certain Compaq notebook computers in the U.S. This is part of a worldwide recall of more than 1.4 million AC adapters. These AC adapters can overheat, posing a fire hazard.

Compaq has received five reports of fire that were contained to the cases of the AC adapters. No injuries were reported.

This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers:

Armada M300Armada 3500
Armada M700Armada E500s
Armada E500Prosignia 170
Armada V300Prosignia 190
Armada 100sArmada 110
Notebook 100


Compaq distributors sold computers with these AC adapters and the individual AC adapters from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.

Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter. For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm's web site at www.compaq.com.

*Recall does not include power cord.



The U.S. Consumer Product Safety Commission protects the public from unreasonable risks of injury or death from 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or visit CPSC's web site at http://www.cpsc.gov/talk.html. For information on CPSC's fax-on-demand service, call the above numbers or visit the web site at http://www.cpsc.gov/cpscpub/pubs/103.html. To order a press release through fax-on-demand, call (301) 504-0051 from the handset of your fax machine and enter the release number. Consumers can obtain this release and recall information at CPSC's web site at http://www.cpsc.gov.

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